Voluntary Action Angus’ Privacy Policy sets out what information we collect, how we collect it and what we do with it. This policy sets out how Voluntary Action Angus uses and protects any information that you give us, ensuring that your privacy is protected in accordance with data protection law.

What we collect

Your Personal Data – What is it?

Personal data is information that relates to a living individual who can be identified from the data. It does not include data where the identity has been removed (anonymous data).

We may collect, use, and store different kinds of personal data about you which we have grouped together as follows:

  • Identity Data – may include title, first and last name, date of birth, sex, and gender
  • Contact Data – including postal address, telephone numbers and email address
  • Usage Data – includes information about how you use our website, social media, and services
  • Marketing and Communications Data – includes your preferences in receiving marketing from us and your communication preferences

We also collect, use, and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.


What we do with the information we collect


How we process your personal data is governed in law by the Data Protection Act and General Data Protection Regulation 2016/679 (the GDPR).

We require information to enable us to understand your needs and provide you with the service you require, and for the following reasons:

  • Organisational record keeping
  • Service management
  • To improve our products and services
  • To periodically send information which we think you may find interesting
  • To contact you for research purposes
  • To customise our website, social media, and communications according to your interests
  • To publicise our services

Sharing your personal data


Your personal data is treated as strictly confidential and stored and accessed only by staff at Voluntary Action Angus. We may share some of your personal data with or obtain your personal data from third parties in order to provide the service you have requested from us. We will only share your data with third parties outside of Voluntary Action Angus with your knowledge.



Voluntary Action Angus complies with its obligations under the GDPR by keeping personal data up to date, by storing and destroying it securely, by not collecting or retaining excessive amounts of data, by protecting personal data from loss, misuse, unauthorised access, and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


We use cookies to help us provide you with an improved website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to any information about you, other than the data you choose to share with us.

You can set your browser to refuse all, or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note some parts of this website may become inaccessible or may not function properly.

Our website may contain links to other websites of interest. If you have used these links to leave our site, please note that we do not have any control over any other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and they are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you feel that we are not abiding by this privacy policy, you should contact us immediately by any of the following methods:

If you believe any information we are holding about you is incorrect or incomplete, please telephone, email or write to us as soon as possible at the above address. We will promptly amend any information found to be incorrect.

Requesting access to your personal data


You have a right to request access to the personal data that we hold about you. If you would like to request a copy of your personal data, or if you have a question in relation to your personal data, please contact us using any of the methods listed above.