5-7 The Cross

Forfar, Angus DD8 1BX

01307 466 113

Mon - Fri: 9:00 - 17:00


Don't be shy! Get in touch with us.

North East Sensory Services (Angus)

Group Volunteer

Group Volunteer Person Specification

Personal Qualities

  • Warm, friendly and encouraging
  • Interested in supporting people
  • Reliable, honest and trustworthy
  • Able to maintain confidentiality
  • Empathic and understanding attitude
  • Willingness to learn
  • Conscientious and self-motivated
  • Able to keep calm in stressful situations
  • Flexible
  • Happy to be in the presence of dogs (Guide Dogs attend with some members)
  • Clean driving licence and access to a car
  • Good sense of humour


  • Previous volunteering experience
  • Previous experience of people with sight loss and hearing loss


  • Knowledge and understanding of issues faced by people with sensory loss


  • Good communication

Interpersonal skills

  • Good listening skills
  • Ability to recognise and respect other people’s boundaries
  • Ability to recognise and apply own limits and boundaries
  • Ability to attend and make use of support and supervision
  • Open to ongoing training as required
  • Commitment to work within the group’s and organisation’s boundaries
  • Ability to promote confidence and independence


  • Accepting the person for who they are – being non-judgemental
  • Respecting others as being of equal worth
  • Respecting other’s choices, lifestyles and rights
  • Not imposing own values and beliefs
  • Appreciating differences (e.g. race, culture, gender etc.)
  • Able to view someone as a person, not a stereotype

We are looking for friendly and reliable people who enjoy the company of others. Induction training will be provided and so no previous experience of groups or of sight/hearing loss is required. A PVG check will be required for this role and we would be looking for a minimum of 6 months commitment.


  • To support the group to achieve what they wish to do
  • To assist group members with refreshments
  • To assist group to plan and organise activities/speakers
  • To assist group members to find seats and negotiate the room
  • To interact with group members and develop positive relationships
  • To encourage the group to interact with one another
  • To assist with money handling as required

We are hoping that we can also secure volunteer/s who drive and can assist with transport to the group for a limited number of group members. But not driving would not exclude you from being suitable for the role.

Training & Support

  • Induction training will be provided by Cilmi Eldho. North East Sensory Service’s (NESS) Volunteer Coordinator in Angus.
  • Sensory Awareness Training will be provided by Libby Hillhouse, the Training and Information Officer
  • Support in the voluntary role will also be provided by Cilmi Eldho.
  • Out of pocket expenses will be reimbursed through NESS.

Contact for Application form: Cilmi Eldho, NESS Volunteer Coordinator (Angus), 07720 811896, cilmi.eldho@nesensoryservices.org